By: Stacy Hixon, MA, LPC-S, CCTP, FRTP

The first responder community is often overlooked when it comes to mental health, and many first responders are also among the last to ask for help. Although the conversation around mental health is slowly changing, we still have a long way to go, especially in Texas.
First responder culture has historically been shaped by toughness, emotional suppression, and the belief that people should simply “push through” whatever they experience. That mindset can be dangerous. When leaders such as sheriffs, police chiefs, battalion captains, supervisors, and upper command reinforce the idea that mental health struggles are weakness, that belief can spread throughout entire departments and prevent people from getting the help they need.
My husband has been in law enforcement for almost 20 years, and he also served as a military police officer. Over the years, we have seen officers complete suicide, struggle with addiction, experience family violence, and live with depression, anxiety, and post-traumatic stress disorder without receiving adequate support. Thankfully, my husband also holds a master’s degree in counseling, and as a lieutenant, he frequently educates his officers about mental health and connects them with department resources.
I have worked with many first responders throughout the years, and I have seen the weight they carry. Many are dealing with post-traumatic stress disorder, job stress, long shifts, 50 to 70 plus hour workweeks, limited sleep, lack of community support, lack of upper command support, moral injury, and more. The experiences many first responders endure are similar to what we often see in combat veterans.
I have reached out to one specific agency multiple times in an effort to encourage stronger mental health support for their officers. Unfortunately, the person overseeing that agency has shown little interest in prioritizing the mental health of the people under his command. If agencies are unwilling to engage in this work, then I will continue working to reach individuals directly. I currently work with Copline and Peer Connect, and I am in the process of connecting with other organizations and other providers that support first responder mental health.
The United States government has created grant programs for first responder agencies to develop mental health resources for their employees. However, what I often see is that funding goes toward programs that do not fully address the real issues these individuals face.
Many agencies rely heavily on EAP services and peer support programs. While these resources can be helpful, a few EAP sessions and peer support alone are often not enough to address years of accumulated trauma, stress, and post-traumatic symptoms. Peer support is valuable, but it should not be the only option.
I am committed to continuing this work by supporting peer support programs both inside and outside of agencies, while also offering mental health resources outside of agency systems. Many first responders do not fully trust their command staff because they have not felt supported, and in some cases, they have felt betrayed. That lack of trust can become a major barrier to seeking help.
At LifeWise Counseling and Wellness, LLC, we offer individual counseling for first responders and their families. We also offer a mental health resilience program called Steel Armor Mindset, designed to support first responders in strengthening emotional resilience, understanding stress responses, and addressing the psychological impact of the work they do.
We want to bring greater awareness to the mental health needs of first responders and help eliminate the stigma surrounding mental health care. I am proud of the officers, firefighters, dispatchers, EMTs, paramedics, and other first responders who seek support and treatment for the experiences they carry, both inside and outside of the job.
I also understand the fear many first responders have that seeking mental health care could be used against them within their agency. I have seen that happen, and it is one of the reasons this conversation matters so much.
Mental health care should not be treated as weakness. It should be treated as part of the career, leadership, family preservation, and long-term wellness.
Let’s stop the stigma!
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