Website Privacy Policy

Effective Date: July 23, 2026

LifeWise Counseling and Wellness, LLC respects your privacy. This Website Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit lifewisetx.com or communicate with us through the website.

This policy applies to website activity only. Our separate Notice of Privacy Practices describes how protected health information is handled in connection with counseling services.

Information You Provide

We may receive information that you voluntarily submit through the website, including:

Your name
Email address
Telephone number
Information included in a contact form, email, or text message
Appointment or service inquiries
Other information you choose to provide

Please do not submit detailed clinical, medical, diagnostic, or emergency information through a general website form.

Submitting a form, email, or text message does not establish a therapist client relationship. A professional relationship begins only after the appropriate intake, informed consent, and scheduling process has been completed.

Information Collected Automatically

When you visit this website, WordPress.com and related technologies may automatically collect certain technical information, including:

Internet Protocol address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of access
General location information
Website interaction and performance data

This information may be collected through server logs, cookies, analytics tools, or similar technologies.

How We Use Information

Information collected through the website may be used to:

Respond to questions and service inquiries
Provide requested information
Facilitate scheduling or referrals
Operate, maintain, and improve the website
Evaluate website performance and traffic
Protect the website from spam, fraud, abuse, or security threats
Comply with applicable legal and professional obligations

We do not use general website forms to provide emergency services, diagnose conditions, or conduct counseling sessions.

Cookies and Analytics

This website may use cookies and similar technologies to support website functions, remember preferences, analyze traffic, improve performance, and protect against misuse.

WordPress.com and its service providers may use their own cookies and analytics technologies. You may restrict or delete cookies through your browser settings, although doing so may affect how parts of the website function. WordPress.com provides privacy and cookie information concerning its platform services.

LifeWise will not knowingly use website tracking tools to disclose protected health information for advertising purposes.

WordPress.com and Third Party Services

This website is hosted through WordPress.com. Information may be processed by WordPress.com, Automattic, or other providers that help deliver website hosting, security, spam prevention, analytics, forms, scheduling links, embedded content, or related functions.

Third party services operate under their own terms and privacy policies. LifeWise does not control the privacy practices of unaffiliated external websites.

Embedded Content and External Links

Pages on this website may contain videos, images, scheduling tools, maps, social media content, or links provided by third parties.

Interacting with embedded content may allow the third party to collect information about your activity, particularly when you are logged into that provider’s service.

Links to outside websites are provided for convenience and do not constitute an endorsement of their privacy or security practices.

Email, Text Messages, and Contact Forms

Email, ordinary text messaging, and general website forms may not provide the same level of privacy as a secure client portal.

Please limit initial messages to basic contact and scheduling information. Do not use these methods for urgent concerns or detailed clinical disclosures.

For emergencies, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.

Disclosure of Information

We may disclose website information:

To service providers that assist with website hosting, security, communications, forms, or technical operations
When required by law, legal process, court order, or governmental request
To investigate or prevent fraud, security threats, or misuse
To protect the rights, safety, or property of LifeWise, website visitors, or others
With your authorization or at your direction

LifeWise Counseling and Wellness, LLC does not sell personal information obtained through its website.

Information Security

We use reasonable administrative, technical, and physical measures intended to protect information from unauthorized access, loss, misuse, or disclosure.

No website, email system, text service, or internet transmission can be guaranteed completely secure. The Federal Trade Commission recommends collecting only necessary personal information, protecting retained information, disposing of it appropriately, and maintaining a response plan for security incidents.

Information Retention

Website inquiries and related communications may be retained for as long as reasonably necessary to respond to the inquiry, maintain business records, meet legal obligations, resolve disputes, or protect the practice.

Information that becomes part of a counseling record will be maintained according to applicable clinical recordkeeping and privacy requirements rather than this Website Privacy Policy.

Children’s Privacy

This website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through the website without appropriate parental or legal guardian involvement. The federal Children’s Online Privacy Protection Rule places specific requirements on websites directed to children under 13 or those that knowingly collect their personal information.

Your Choices and Requests

You may contact us to:

Ask what information you submitted through the website
Request correction or deletion of website inquiry information when appropriate
Withdraw from nonessential communications
Ask questions about our website privacy practices

Certain information may need to be retained when required by law, professional obligations, security needs, or legitimate business recordkeeping requirements.

Changes to This Policy

We may revise this Website Privacy Policy as our website, technology, services, or legal obligations change.

The current version will be posted on this page with an updated effective date.

Contact Us

Questions about this Website Privacy Policy may be directed to:

LifeWise Counseling and Wellness, LLC
Email: lifewise@lifewisetx.com
Text: 817-602-8520
Website: lifewisetx.com